Privacy Policy

Last Updated: October 8, 2025

Our Commitment to Privacy

At MyMagicDocs, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

Email address (via Google OAuth)
Name (via Google OAuth)
Profile picture (via Google OAuth)

Usage Information

We collect information about how you use our service:

Number of documents processed
Document names (for usage tracking only)
Processing timestamps
Subscription tier and billing information

Payment Information

Payment information is handled securely by Stripe. We do not store your credit card details on our servers. We only store your Stripe customer ID to manage your subscription.

What We DON'T Collect or Store

Your documents are never permanently stored.

We process your documents entirely in memory. Once your processed document is downloaded, it is immediately deleted from our servers. We never store the content of your documents, placeholder values, or any sensitive information contained within your files.

How We Use Your Information

We use your information only to:

Provide and improve our document processing service
Manage your account and subscription
Send important service updates and billing notifications
Track usage limits based on your subscription tier
Respond to your support requests
Prevent fraud and abuse

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data with:

Supabase: Database and authentication provider
Google Cloud: Document processing infrastructure
Stripe: Payment processing

These service providers are bound by strict confidentiality agreements and only process data on our behalf.

Data Security

We implement industry-standard security measures:

All data transmitted over HTTPS encryption
Secure authentication via Google OAuth
Documents processed in isolated, temporary environments
Regular security audits and updates
No permanent storage of document content

Your Rights

You have the right to:

Access: Request a copy of your personal data
Delete: Request deletion of your account and data
Correct: Update your account information
Export: Download your usage data
Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at support@mymagicdocs.com

Data Retention

We retain your data as follows:

Account data: Until you delete your account
Usage logs: 12 months for billing and analytics
Documents: Never stored (deleted immediately after processing)
Billing records: As required by law (typically 7 years)

Cookies and Tracking

We use minimal cookies for:

Authentication and session management
Remember your preferences
Basic analytics (anonymized)

We do not use third-party advertising or tracking cookies.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

General Support: support@mymagicdocs.com